Privacy Policy

01Who We Are

Way Lead Gifts (“Way Lead Gifts”, “we”, “us” or “our”) operates www.giftsn.com, a business-to-business website for natural crystal products, stone gifts, moissanite jewelry, and OEM/ODM manufacturing inquiries. This Privacy Policy describes how we handle personal information when you browse our website, contact us, or request a quotation.

For privacy questions or requests, please contact [email protected]. Our contact details are provided at the end of this policy.

02Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

• Contact and business information: your name, business email, company name, website, telephone number, and other contact details you choose to provide.
• Inquiry and purchasing information: products of interest, material and size requirements, estimated quantities, design or packaging requests, shipping destinations, and any attachments or messages you send.
• Inquiry-source information: the page URL from which an inquiry was submitted, plus the date and time of the submission.
• Technical information: your IP address and, where available, basic browser, device, request, and website security-log information.
• Preference information: language selections or other website settings that may be stored through cookies or similar technologies.

Please do not include sensitive personal information (such as government identification, payment card details, or health data) in ordinary inquiry messages unless specifically requested through a secure and appropriate channel.

03How We Use Information

We process information for the following purposes:

• Respond to inquiries: reply to your product questions, prepare quotations, and discuss samples, تحديد, customization, and delivery requirements.
• Provide B2B services: communicate about product development, orders, التعبئة والتغليف, shipping, and post-inquiry support.
• Protect the website: detect spam, prevent abuse, investigate suspicious requests, and maintain site and network security.
• Improve our website: understand the performance and usability of our pages where appropriate and subject to applicable cookie or consent requirements.
• Comply with law: maintain records and respond to lawful requests where required.

We do not use the contents of a customer inquiry as a public product review or publish personal inquiry details on the website without a suitable basis.

04Legal Bases for Processing

Where the EU/EEA or UK data protection rules apply, our legal bases may include: taking steps at your request before entering into a contract (such as preparing a quotation); performing a contract; our legitimate interests in B2B correspondence, website security and fraud prevention; complying with legal obligations; and consent where required for optional cookies or marketing.

You may contact us to ask about the legal basis that applies to a particular use of your information.

05Inquiry Form: IP Address and Source URL

When you submit an inquiry through Giftsn.com, our inquiry system may record your IP address and the URL of the product or contact page from which the inquiry originated. These details may be included in the administrator notification email and stored in private WordPress inquiry records.

We use this information to identify the product or page you asked about, respond accurately, reduce spam, and investigate suspicious submissions. It is not intended to appear publicly or on the customer-facing confirmation page.

Where Cloudflare is used, requests may pass through its network. The original visitor IP may be provided to the website through Cloudflare request headers, subject to the website’s trusted-proxy configuration.

06Cookies, Language Preferences and Website Technology

Our website may use cookies or similar technologies for essential functionality, security, language preferences, and site administration. The Transposh translation feature may use a preference mechanism to remember a selected language. Hosting or security tools, including Cloudflare, may also use necessary technologies to protect or operate the site.

If we enable non-essential analytics, advertising, or other optional tracking, we will provide any notices, consent choices, or opt-out mechanisms required by applicable law. You can also manage cookies using your browser settings, although disabling necessary cookies may affect website functions.

The exact list of cookies depends on the services currently enabled on the website and should be reviewed whenever plugins or third-party services are changed.

07When We Share Information

We may share information only as reasonably necessary for the purposes described in this policy, such as with website hosting and security providers, email service providers, trusted technical support providers, and shipping or business partners involved in fulfilling a request or order.

We may also disclose information when required by law, to protect legal rights, or in connection with an appropriate business reorganization. We do not authorize service providers to use inquiry information for their own unrelated marketing.

We do not intend to sell personal information or share inquiry details for cross-context behavioral advertising. This statement must be reviewed if advertising, analytics or other data-sharing services are added.

08International Data Transfers

Giftsn serves customers in different countries, and customer inquiries may be received or processed in China or other places where we or our service providers operate. As a result, information may be transferred outside the country where you are located.

Where a transfer is subject to special legal requirements, such as those under the GDPR, we will assess and address the applicable transfer requirements. Please contact us if you would like more information about the handling of your information in an international transaction.

09How Long We Keep Information

We retain inquiry messages and related correspondence for as long as reasonably necessary to respond to requests, manage prospective or ongoing customer relationships, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations. Security logs and technical records may have different retention periods based on operational needs and hosting settings.

When information is no longer needed for these purposes, it should be deleted, anonymized, or otherwise handled in accordance with the applicable retention process. Specific retention periods may differ according to the type of record and legal requirements.

10Your Privacy Rights

Depending on where you live and the laws that apply, you may be entitled to request access to personal information, correction of inaccurate information, deletion, restriction of certain processing, portability of information, or to object to particular processing. If we rely on your consent, you may withdraw that consent without affecting earlier lawful processing.

You may also have the right to complain to an appropriate data protection authority. California residents may have additional rights under the CCPA where that law applies, including rights to know, correct, delete, and opt out of qualifying sales or sharing.

To submit a privacy request, email [email protected] with the subject “Privacy Request.” We may need to verify your identity before responding. We will handle valid requests under applicable law.

11Security

We take reasonable administrative, technical, and organizational measures appropriate to the information and the risks involved, including access controls and website-security practices. لكن, no website or electronic transmission can be guaranteed to be completely secure.

If you believe an inquiry or your information has been misused, please contact us promptly.

12Children’s Privacy

Our website is intended for professional buyers, suppliers, and other business visitors. It is not directed to children, and we do not knowingly solicit personal information from children. If you believe a child has submitted personal information, please contact us so we can review the matter.

13External Links and Third-Party Websites

Our website may link to external websites or services. Their privacy practices are governed by their own notices, and we encourage you to review those policies before submitting information to them.

14Changes to This Policy

We may update this policy to reflect changes in our website, business operations, technology, or legal requirements. We will post the revised policy here and update the “Last updated” date. Significant changes will be communicated where required by applicable law.